Privacy Policy
Effective Date: July 1, 2026
At Acetech Products India Pvt Ltd, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quotation, submit an enquiry, or communicate with us, we may collect:
- Full Name
- Company Name
- Email Address
- Phone Number
- Business Address
- Any information you voluntarily provide through enquiry forms or email
Non-Personal Information
When you browse our website, we may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
- Website Usage Data
2. How We Use Your Information
The information collected may be used to:
- Respond to your enquiries
- Provide quotations and business proposals
- Deliver our products and services
- Improve customer support
- Process service requests
- Schedule installations and maintenance visits
- Send important business communications
- Improve our website performance and user experience
- Maintain security and prevent fraudulent activities
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure website performance
- Enhance security
You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.
4. Information Sharing
We may share your information only when necessary with:
- Authorized service providers
- Installation and technical support partners
- Delivery and logistics partners
- Government authorities where required by law
All third parties are expected to maintain the confidentiality and security of your information.
5. Data Security
Acetech Products India Pvt Ltd implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable security measures, no method of electronic transmission or internet storage is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
Once the information is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain data processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the details provided below.
9. Children’s Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Acetech Products India Pvt Ltd
Address:
#9-1-184, ST Mary Road, Opp. Regional Passport Office, Secunderabad – 500003, Telangana, India
Email:
support@acetechproducts.com
Phone:
+91 84980 81444
We are committed to addressing your privacy-related concerns promptly and professionally.